 Supervisory management (2 day course)
7 and 20 March 2007
16 and 17 July 2007
6 and 6 March 2008
With: Michael Mallows
Managing and/or supervising staff can be demanding and rewarding. This workshop covers the primary responsibilities of achieving the task and developing and supporting individuals. You will be able to develop your ability and confidence to: conduct fair and motivating staff appraisals; delegate effectively; provide on-going support and coaching to staff; challenge under-performance and difficult staff situations; motivate staff and build and maintain high performing teams.
This course can be tailored to meet your specific needs and delivered in-house.
Comments from previous courses:
“I enjoyed the opportunity for self evaluation/reflection. I also found the tables and examples very useful”
“I found the most useful aspect of the course was the fact that everyone could utilise the information in their own way”
“I am looking forward to using the information gained in my own supervision of staff”
“I appreciated the way the information was relayed with great clarity”
“The trainer was very good – scary at times in the way he expresses one’s own feelings and emotions”
“The course was very interesting - my attention was easily held”
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