Facilitation skills for better conversations and decision making

12 September 2006
With: Edward Kellow from the Environmental Council

This course draws together interpersonal skills and tried and tested techniques to help you transform your meetings, and the conversations people have in them, to deliver better decisions. Whether you’re in charge of organising or chairing meetings, you will learn skills and techniques to help make them better, including: meeting design and planning, facilitation styles, ground-rules, ice-breakers and energisers, good listening and questioning, group dynamics, tools and techniques to help better decision-making, dealing with difficult behaviour, recording skills, participative evaluation techniques.

This course can be tailored to meet your specific needs and delivered in-house.

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