Equality and diversity

22 May 2007
With: Yvonne Dowie-Shosanya

...making diversity a source of abundance…

Diversity means ‘difference’ of all types including: ways of communicating and accomplishing tasks; cultural ideas and backgrounds; religious practices and beliefs: sexuality; levels of ability; ages; gender; race; physical qualities; social background; language and accent; patterns of thinking and behaving; political opinion and education.

Working with and providing a service to a diverse range of people can be an opportunity to learn and grow and can also be frustrating and a demanding challenge. This workshop will help you explore and understand these many forms of diversity and how to build healthy relationships based on respect and integrity. We will: explore ways of communicating with clarity, sensitivity and empathy; learn how to overcome communication breakdowns and upsets; explore ways of collaborating and celebrating working in a diverse culture; review the relevant legislation; and enhance our awareness of how perceptions are formed and how our values and beliefs influence our behaviour.

This course can be tailored to meet your specific needs and delivered in-house.

Comments from previous courses:

“I enjoyed the circle – it explained why some people do not understand certain things, because it’s not the norm for them”

“I found learning what defines someone with a disability particularly interesting”
                                                                       
“I now appreciate the difference between medical and social disability”

“The session gave me more confidence to work with people with special needs and disabilities”

“She was a very good trainer, very effective”

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